Silent Hour™ intentional quiet
Home How it works Features Pricing About Try free Get the app
  1. Home
  2. ›
  3. Support

How can we help?

Questions about the app, your data, or store downloads — we're here for you.

Send a message

Use the form below or email us directly. We aim to respond within 2–3 business days.

Or email contact@silent-hour.com

Downloads & billing

Try the web app free in your browser (same limited free tier), or download on the App Store and Google Play. The native apps are free to download with the same feature-limited free tier. Subscription is $4.99/month or $39/year (USD) for full access — see Pricing or Download. Billing is handled by Apple or Google, not this website.

Frequently asked questions

Is my journal private?
Yes. Sessions, journals, and goals are stored locally on your device. We do not operate user accounts or collect your practice content on our servers. See our Privacy Policy.
How do I export or delete my data?
Open the app → Settings → Data Management. Export as JSON or clear sessions, journals, goals, or all data.
Does the app work offline?
Yes. After the first load, core features work without an internet connection.
I lost data after reinstalling. Can you restore it?
We cannot restore data from our side. If you exported a backup from Settings, use Import in Data Management on your device.
How do I report a bug or request a feature?
Email us with your device model, OS version, and steps to reproduce. Screenshots help.
How do I upgrade to Premium?
In the iPhone or Android app, tap a Premium feature or go to Settings → Subscription. Billing is handled by the App Store or Google Play when you download or renew your subscription.
Which languages are supported?
English, Spanish, and French. Change language in Settings → Language.
How do I leave a review?
Reviews are managed by Google Play and the App Store. We appreciate feedback there or by email.

Store & billing

Subscriptions are billed through the App Store or Google Play. Cancel anytime in your store subscription settings. Refund policies follow each store's terms. See our Terms of Use.

Related policies

Privacy Policy Terms of Use Cookie Policy

Last updated: May 24, 2026

Silent Hour™ intentional quiet

Guided, phase-based mindfulness — journaling and insights that stay on your device.

© 2026 Silent Hour ·
Features Pricing About Support Privacy Terms Cookies Contact